Industry: US Township
Result: Eliminates coding, moves to rapid application development
Solution: Elixir’s designer
Situation: Prior to using Elixir’s Solution, the conventional data streams (LCDS) were used and merged with variable mainframe data for printing. Resources for the LCDS applications had to be hand coded making development time lengthy and many projects were delivered late as a result.
In addition the final printed forms were difficult to understand resulting in customers contacting the township about their tax bills and other documents. This problem could only be addressed with a document development system that could produce high degrees of personalization through variable data and one that could handle graphics, color and special effects.
Goal: Reduce development time and avoid the need to hire and train programming staff. Another important goal was to use color and more graphics to make the documents easier to understand, capabilities that their current printers could not handle.
Synopsis: The township uses Elixir’s VIPP designer for document creation utilizing a design group rather than a programming staff. The documents are now full color and make good use of bar charts and pie charts to graphically represent information on the form such as tax fees. The township has since purchased additional Xerox VIPP printers to handle added production needs. The system can also distribute documents via email using the VIPP Thin printer which generates PDF documents.
- Elixir’s graphical UI eliminated the schedule-related bottlenecks associated with scripted programming projects
- The new personalized tax notices use helpful graphics to communicate specific billing information
- Customers make their payments immediately because they understand their tax bill
- Reduced project length has allowed them to take on additional projects that service the internal organization while continuing to produce all required tax documents delivered on time